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The T-mobilitat is being tested

This section explains everything you need to know about the new T-mobilitat system. It will also help you to register and guide you on how to manage the system digitally. During the testing stage, some features will not be available and the validity of travel tickets will be restricted. We're working on it!

Register for T-mobilitat

Register for T-mobilitat

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Connect to T-mobilitat sign up digitally

To enjoy all T-mobilitat services, you first need to sign up. You can do this online, following these steps

  1. Sign up to become a user: You need to sign up on the online platform to manage T-mobilitat. At TMB, this platform is called JoTMBé. Log in to your JoTMBé account, or create one now.
  2. Link your JoTMBé account to your T-mobilitat user ID, if you already have one: if you do not have one yet, we will guide you step by step to create your T-mobilitat ID, or link it, if you already have one.
  3. Purchase transport supports and tickets: you can request your card pre-loaded with a travel ticket, and if you wish we can post it to you. If you prefer, you can use your mobile and upload your transport tickets via the TMB App.

Manage T-mobilitat via the digital platform

  1. 1

    Change your personal data, or manage the support on behalf people under your care.

  2. 2

    Upload tickets, check validation records or block your support in the event of loss or theft.

  3. 3

    Consult your purchase history, save bank details or request ticket returns.

  4. 4

    Send us your queries and, if necessary, let us know about any incidents too.

Would you like to know about all the advantages of using T-mobilitat?

Sign up with T-mobilitat in person

You can also sign up in person at Punt TMB customer service, and you can get your support (rechargeable card) pre-loaded with the transport ticket you have chosen. To do so, you have to request an appointment in advance.

  • If you have any questions, just ask!

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    Sign up now and enjoy all the advantages of JoTMBé

    • A personalised web experience

    • Set up alerts for your favourite lines, stops and stations

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    Minimum requirements for your password:
    - It must contain a minimum of 8 characters
    - It must not match the user name
    - It must not be vulnerable

    Basic information about data protection:

    1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
    2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
    3. Legitimisation of data processing : implementation of the contract and your consent.
    4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
    5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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    Basic information about data protection:

    1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
    2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
    3. Legitimisation of data processing : implementation of the contract and your consent.
    4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
    5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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    If you also want to receive notifications on changes in the line, you should add it to your favourites
    Remember that you can manage your alerts from the your favourites

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    You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

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    Remember that you will lose the chance to carry out quicker searches regarding this place

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    Remember that you will lose the chance to carry out quicker searches regarding this journey

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    Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

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    Save places to speed up your searches

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    You have added the ’{0}’ stop to your favourites

    Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

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    Save places to speed up your searches

    Location

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    Save routes to speed up your searches

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    Save your places and routes to speed up your searches

    Location

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    Location

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    Route

    From Carrer dels Penitents 7, Barcelona

    To Plaça de Catalunya 4, Barcelona

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