Accessible public transport network

• Barcelona bus network map
• Barcelona bus lines
• Bus network status

You will find more information on Accessibility and reduced mobility page.

You can consult the access regulations for the different personal mobility support items on the Transport Use Regulations page.

• Barcelona metro network map
• Barcelona metro lines
• Metro network status

You will find more information on Accessibility and reduced mobility page.

You can check the status of the elevators in the metro network in the section for each station, as well as the access regulations for the different personal mobility support products on the Transport Use Regulations page.

• Montjuïc Funicular Railway
• Montjuïc Cable Car
• Barcelona Bus Turístic
• Catalunya Bus Turístic
• Barcelona Night Tour Bus
• Barcelona Christmas Tour
• Tramvia Blau

You will find more information on Accessibility and reduced mobility page.

We offer various customer service channels so that you can choose the one that best suits your needs.

• Digital Punt TMB (virtual office): you can take care of procedures and formalities with TMB online.
• Face-to-face customer service: we can assisst you at the Punts TMB customer services, at any metro station or on the bus.
  • Accessibility at the Punt TMB Diagonal :
    • Priority service desk for people with disabilities, reduced mobility, and other needs.
    • Sign language videointerpretation service for people with hearing disabilities.
    • Inductive loop.
    • Available metro network maps in braille and raised relief for visually impaired people.
  • Accessibility at the Punt TMB La Sagrera :
    • Priority service desk for people with disabilities, reduced mobility, and other needs.
    • Sign language videointerpretation service for people with hearing disabilities.
    • Inductive loop.
    • Wayfinding to the TMB Point door.
    • Available metro network maps in braille and raised relief for visually impaired people.
  • Accessibility at the Punt TMB Sagrada Família:
    • Priority service desk for people with disabilities, reduced mobility, and other needs.
    • Sign language videointerpretation service for people with hearing disabilities.
    • Inductive loop.
    • NaviLens tag for location.
    • Wayfinding to the TMB Point door.
    • Integration of the turn management system with NaviLens technology.
    • Available metro network maps in braille and raised relief for visually impaired people.
  • Accessibility at the Punt TMB Universitat:
    • Priority service desk for people with disabilities, reduced mobility, and other needs.
    • Sign language videointerpretation service for people with visual disabilities.
    • Inductive loop.
    • Available metro network maps in braille and raised relief for visually impaired people.
• Other customer service channels: there are other ways to get in touch with us via telephone, via Twitter or via Facebook Messenger.
• User guide:
  • Rules and guidelines for use and coexistence
    • Respect reserved seats and spaces for people who require special attention.
    • Access for wheelchairs, positioning chairs, scooters, and walkers/rollators. 
  • How to travel by metro.
  • How to travel by bus.
    • How does a double stop work? The first bus that arrives at the stop will stop at stop point 1, whenever possible. If another bus arrives at the stop when stop point 1 is occupied, it will stop and pick up passengers at stop point 2. The bus that has stopped at point 2 will not stop again at stop point 1 and will continue its route, except in the case of people with visual disabilities. If a customer with a visual disability wants to board that bus, it will stop at stop point 1, even if the bus has already stopped at point 2.
• FAQs: basic information on transport, customer service, tickets, regulations of use, etc.