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Punts TMB customer service offices

At Punt TMB offices, we want to ensure your maximum comfort and safety. Therefore, you must make an appointment.

If you need face-to-face service, you can go to one of the four Punt TMB offices in the metro network.

We also make it easy for you to carry out a large part of the procedures from anywhere.
info alteracio Punt TMB Diagonal

June 1 and 2, open from 08:00 to 14:30 h.
Imatge del bloc

Punt TMB Diagonal

Horari

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ubicació

Ticket hall of the Diagonal (L3, L5). Access from Carrer de Rosselló - Rambla de Catalunya, before going through the ticket barriers.

Accessible station

Appointment for Punt TMB Diagonal
Imatge del bloc

Punt TMB La Sagrera

Horari

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ubicació

Ticket hall of the La Sagrera station (L1, L5, L9 Nord, L10 Nord). Access from Carrer d'Hondures, before going through the ticket barriers.

Accessible station

Appointment for Punt TMB La Sagrera

Punt TMB La Sagrera accessibilityt

  • i has wide tables and
  • it has an induction loop for the deaf.
Imatge del bloc

Punt TMB Sagrada Família

Horari

  • Monday to Friday (except public holidays): from 08:00 to 20:00 h.
  • Saturday: from 09:00 to 17:30 h.
  • Sunday and public holidays: from 09:00 to 14:00 h.
  • Closed, on public holidays 1 and 6 January and 25 and 26 December.

Ubicació

Ticket hall of the Sagrada Família station (L2, L5). Access from Carrer de Provença - Carrer de la Marina, after going through the ticket barriers.

Accessible station

Appointment for Punt TMB Sagrada Família

Punt TMB Sagrada Família is a pioneer in accessibility:

  • it has no architectural barriers,
  • it has an induction loop for the deaf and video interpretation in Catalan sign language,
  • NaviLens technology and
  • tactile paving leading to the Punt TMB office.
Imatge del bloc

Punt TMB Universitat

Horari

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ubicació

Ticket hall of the Universitat station (L1, L2). Access from Carrer de Pelai, before going through the ticket barriers.

Accessible station

Appointment for Punt TMB Universitat
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  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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