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Punts TMB customer service offices

If you need face-to-face care, you can go to one of the four TMB Points on the metro network.

Remember that most of the management can be done online without the need to travel.
info alteracio Punt TMB Diagonal

On September 17th, opened from 8 a.m. to 3 p.m.

On September 18th, open from 8:00 a.m. to 3:00 p.m.
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Punt TMB Diagonal

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

Diagonal station lobby (L3, L5). Entrance via Carrer de Rosselló - Rambla de Catalunya, before going through the station's validators.

Accessible station

info alteracio Punt TMB La Sagrera

On September 17th, opened from 8 a.m. to 2 p.m.
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Punt TMB La Sagrera

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

La Sagrera station lobby (L1, L5, L9 Nord, L10 Nord). Entrance through Carrer d'Hondures, before going through the station's validators.

Accessible station

Accessibility of the TMB La Sagrera Point

  • wide tables where people in wheelchairs can approach
  • equipped with inductive ring for deaf people
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Punt TMB Sagrada Família

Schedule

  • From Monday to Friday on weekdays: from 8.00 a.m. to 8.00 p.m.
  • Saturdays: from 9.00 a.m. to 5.30 p.m.
  • Holidays: from 9.00 a.m. to 2.00 p.m.
  • Closed on holidays January 1 and 6 and December 25 and 26.

Location

Lobby of the Sagrada Família station (L2, L5). Entrance via Carrer de Provence - Carrer de la Marina, after going through the station's validators.

Accessible station

The TMB Sagrada Família Point is a pioneer in accessibility:

  • no architectural barriers
  • equipped with inductive ring for deaf people and video interpretation in Catalan sign language
  • NaviLens technology
  • routing on the pavement that leads to the TMB Point
Imatge del bloc

Punt TMB Universitat

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

Lobby of the Universitat station (L1, L2). Entrance through Carrer de Pelai, before going through the station's validators.

Accessible station

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  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
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