Punts TMB customer service offices
At Punt TMB offices, we want to ensure your maximum comfort and safety. Therefore, you must make an appointment.
If you need face-to-face service, you can go to one of the four Punt TMB offices in the metro network.
We also make it easy for you to carry out a large part of the procedures from anywhere.

June 1 and 2, open from 08:00 to 14:30 h.

Punt TMB Diagonal

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ticket hall of the Diagonal (L3, L5). Access from Carrer de Rosselló - Rambla de Catalunya, before going through the ticket barriers.

Accessible station
Punt TMB La Sagrera

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ticket hall of the La Sagrera station (L1, L5, L9 Nord, L10 Nord). Access from Carrer d'Hondures, before going through the ticket barriers.

Accessible station
Punt TMB La Sagrera accessibilityt
- i has wide tables and
- it has an induction loop for the deaf.

Punt TMB Sagrada Família

- Monday to Friday (except public holidays): from 08:00 to 20:00 h.
- Saturday: from 09:00 to 17:30 h.
- Sunday and public holidays: from 09:00 to 14:00 h.
- Closed, on public holidays 1 and 6 January and 25 and 26 December.

Ticket hall of the Sagrada Família station (L2, L5). Access from Carrer de Provença - Carrer de la Marina, after going through the ticket barriers.

Accessible station
Punt TMB Sagrada Família is a pioneer in accessibility:
- it has no architectural barriers,
- it has an induction loop for the deaf and video interpretation in Catalan sign language,
- NaviLens technology and
- tactile paving leading to the Punt TMB office.

Punt TMB Universitat

Monday to Friday (except public holidays): from 08:00 to 20:00 h.

Ticket hall of the Universitat station (L1, L2). Access from Carrer de Pelai, before going through the ticket barriers.

Accessible station