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Registration for a single-parent or large-family profile

Specific tickets for single parents (FM) or large families (FN) are sold for the T-mobilitat system. Learn how to get them.

What are the procedures you have to carry out?

  1. Register as a T-mobilitat user.

    Create a T-mobilitat account and link it to your JoTMBé account through TMB Tickets or TMB App. It takes just a few minutes.

  2. Apply for the FM/FN profile

    Just select the Add profile action found in T-mobilitat profiles on TMB Tickets website.

    If you agree to the use of PICA, you do not need to attach any document.

    If you do not accept it or are unable to benefit from this service, you will need to attach images of the front and back pages of your ID, foreign-national identification document (NIE) or passport and your regional-community single-parent or large-family card.

    Assigning the FM/FN profile to the person in your charge requires verification by an official, so it can take up to two days.

    The FM/FN profile is valid up to the last day of validity of the single-parent or large-family card you have produced. Once this card expires, you will need to renew your profile by producing a new single-parent or large-family card.

  3. If you have no support, apply for it and activate it.

    Once you receive confirmation that the FM/FN profile, has been assigned, you can then request a personalised card or e-walled for Android mobiles with NFC. This support will now state that you have the FM/FN profile and you will be able to upload and download specific tickets (T-usual FM/FN general, T-usual FM/FN especial, T-70/90 FM/FN general, T-70/90 FM/FN especial, T-jove FM/FN general, T-jove FM/FN especial).

    If you have requested a personalised card, it will be delivered deactivated to your home. Find out how to activate it from Activating the T-mobilitat card webpage.

  4. If you already have the support, assign your profile to the support.

    Once you receive confirmation that you have been assigned the FM/FN profile, you will need to add the bonus profile to the support from TMB Tickets' support details page. From then on you will be able to use the support to upload and download specific tickets for single-parent or large-family households.

If you prefer to carry out this procedure face-to-face, you can contact Quiosc T-mobilitat. You will need an appointment to do so.

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  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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