Skip to content

Effects and alternatives of transportation by subway this summer

You are in:

Information request

Ask us anything whenever you like. We will reply to the email address you provide us with.

If you need information on metro and bus services, we recommend that you browse the following sections: Transport Network, Service Status, Frequently Asked Questions and Bus and Metro Fares.

The following forms and information pages may also be useful for certain specific matters:

For any other queries or inquiries, you can use the following form.

Basic data protection information

The co-controllers of the data are Transports de Barcelona, SA, Ferrocarril Metropolità de Barcelona, SA, and Projectes i Serveis de Mobilitat, SA. We process your personal data in order to reply to and manage your queries, requests, applications, complaints, claims and suggestions. The reason we are legally authorised to process your data is because we have a legitimate interest in offering service and responding to the requests we receive.  We share your data mainly with service providers within the EU and, where appropriate, with public authorities and administrations. You have the right to access, rectify and erase your data among other rights that we detail in our Privacy Policy. For more information about how we process your data and your rights, you can consult the additional information in our Privacy policy

Form

* Fields marked with an asterisk are required

Personal details
Reason for contact*
Maximum 50 characters
Maximum 800 characters
There are 800 characters remaining
Go back up

Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive incident report alerts for this line

You have added the '{0}' line to your favourites

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

You have added the '{0}' stop to your favourites

Rename the stop to make it easier to identify

Restore

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile::

Activate alert
You do not have any alerts activated

Sign up

Sign up now and enjoy all the advantages of JoTMBé

  • A personalised web experience

  • Set up alerts for your favourite lines, stops and stations

  • Speed up your searches via your locations and journeys

  • Win prizes and rewards with the Loyalty Program

Sign up with Google
Or
Enter your details
Or enter your details

Very weak password

Weak password
Basic password
Safe password
Very safe password
Minimum requirements for your password: It must contain a minimum of 8 characters and comply with at least three of the following requirements: A capital letter - A lower case letter - A number - A symbol.

Terms and conditions of service and data protection

The joint controllers of data processing are Transports de Barcelona, S.A., Ferrocarril Metropolità de Barcelona, S.A., and Projectes i Serveis de Mobilitat, S.A (hereinafter referred to jointly as TMB). You can contact the TMB Data Protection Officer with any queries you may have at the following email address dpd@tmb.cat

We process your personal data in order to offer services and benefits that improve your mobility experience with TMB. The reason we are authorized to process your data is that we have your consent and that we need them to execute our service provision contract. The data is kept for the duration of the contractual relationship and for a maximum of two years after the contract is terminated. In the main, we share your data with service providers within the EU and, where appropriate, with public administrations and authorities. You can exercise your right of access, rectification, objection, erasure and restriction of the personal data collected by TMB by sending an email to dades@tmb.cat

You can submit a complaint to APDCAT, using the Authority’s online office at https://seu.apd.cat/ or by non-electronic means. You can check additional information in the Privacy policy.

Nearly done! Confirm your email address

Confirma la teva adreça electrònica

We sent an e-mail to so you can activate your account.

Did you not get it?
Send the email again

Terms of Service

Terms and conditions of service and data protection

The joint controllers of data processing are Transports de Barcelona, S.A., Ferrocarril Metropolità de Barcelona, S.A., and Projectes i Serveis de Mobilitat, S.A (hereinafter referred to jointly as TMB). You can contact the TMB Data Protection Officer with any queries you may have at the following email address dpd@tmb.cat

We process your personal data in order to offer services and benefits that improve your mobility experience with TMB. The reason we are authorized to process your data is that we have your consent and that we need them to execute our service provision contract. The data is kept for the duration of the contractual relationship and for a maximum of two years after the contract is terminated. In the main, we share your data with service providers within the EU and, where appropriate, with public administrations and authorities. You can exercise your right of access, rectification, objection, erasure and restriction of the personal data collected by TMB by sending an email to dades@tmb.cat

You can submit a complaint to APDCAT, using the Authority’s online office at https://seu.apd.cat/ or by non-electronic means. You can check additional information in the Privacy policy.

Already have an account? Log in

You have still not chosen a password. We have sent an email to emaildeusuari@gmail.com whereby you can set one.

You have {0} an alert

Remember that you can manage your alerts from the label.jotmbe.modal.confirm-a.link=My Favourites section My favourites

You have removed {0} '{1}' from your favourites

Remember that you can manage your alerts from the label.jotmbe.modal.confirm-b.link=My Favourites section My favourites

You have removed your account

You have changed your profile

You have changed your login details

Remember that the next time you access JoTMBé you should use your new details

We have sent an email to reset your password to the email address {0}.

You have changed your password

You are registered as a new JoTMBé user

You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

You have deleted this address from your locations

Remember that you can manage your sites and journeys from the section Locations and routes

You have deleted this journey from your journeys

Remember that you can manage your sites and journeys from the section Locations and routes

Reset Password

Forgotten your password?
Enter the email address associated with your account and we will send you a link to reset your password

Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive incident report alerts for this line

Are you sure you want to delete your account?

Remember that all your account information will be lost and you will no longer receive information updates or benefit from fast, easy searches.

Are you sure you want to remove this address from your locations?

Remember that this will slow down your searches for this location

Are you sure you want to remove this route from your routes?

Remember that this will slow down your searches for this route

Are you sure you want to delete this address from your locations?

Remember that you will lose the chance to carry out quicker searches regarding this place

Are you sure you want to delete this journey from your journey?

Remember that you will lose the chance to carry out quicker searches regarding this journey

You have added the '{0}' station to your favourites

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

You have added the '{0}' stop to your favourites

Change stop name to identify it more easily:

Restore

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

Save locations to speed up your searches

Enter a personalised name such as 'home' or 'work'

Save locations to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Save routes to speed up your searches

Enter a personalised name such as 'home' or 'work'

Save your locations and routes to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Location

Error

Enter a personalised name such as 'home' or 'work'

Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

Enter a personalised name such as 'home' or 'work'

Could not change the settings in notifications.

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.

There's been an error

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.