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We answer your queries on the transport services we operate. Choose your channel.

  • By phone

    Contact us during service hours and we'll answer right away.

  • TMBbot

    TMBbot is an AI-based chatbot. You can interact with the bot in Catalan and Spanish.

  • By Twitter

    We inform you of service status and answer queries about the bus and metro and other transport we operate. Mon-Fri, 7.00 am to 8.00 pm.

  • By Facebook Messenger

    We will answer your queries from 07:00 to 20:00 via the TMB Facebook profile.

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You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile::

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Minimum requirements for your password:
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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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Terms of Service

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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If you have activated the notifications service on your mobile please remember that to receive them in your device, you should update the TMB App to the latest version.

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If you also want to receive notifications on changes in the line, you should add it to your favourites
Remember that you can manage your alerts from the your favourites

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Remember that you can manage your alerts from the label.jotmbe.modal.confirm-b.link=My Favourites section My favourites

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You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

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Are you sure you want to remove '{0}' from your favourites?

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Remember that all your account information will be lost and you will no longer receive information updates or benefit from fast, easy searches.

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Remember that you will lose the chance to carry out quicker searches regarding this place

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Remember that you will lose the chance to carry out quicker searches regarding this journey

Are you sure you want to remove '{0}' from your favourites?

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Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

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Save places to speed up your searches

Location

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You have added the ’{0}’ stop to your favourites

Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

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Registre de tractament d’esdeveniments i d'alertes

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Save places to speed up your searches

Location

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Enter a personalised name such as 'home' or 'work'

Save routes to speed up your searches

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Save your places and routes to speed up your searches

Location

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Location

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Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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You have added the ’{0}’ stop to your favourites

Could not change the settings in notifications.

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.

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Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.