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T-16
- Number of journeys : Unlimited
- Validity : Specific
Description
The T-16 is a travel card for one zone for children and teenagers aged from 4 to 16 (up to 31 December of the year of their 16th birthday), personalised with the user's name and documentary proof of identity. It allows for unlimited free travel while the card remains valid. It is also valid for the Aeroport T1 and Aeroport T2 metro stations of Line L9 Sud.
Requirements
- To be between 4 and 16 years old (up to the 31 December of year of the 16th birthday)
- To be officially registered as a resident of one of the municipalities that falls under the authority of the Metropolitan Transport Area of Barcelona. You can check which municipalities these are on the zone map of the integrated fare system.
The T-16 ticket is personal and non-transferable and needs to be validated each time any transport service is used.
It must be accompanied the holder's DNI/NIE/passport/family book (or a photocopy of any of these official documents) as proof of identity. In situations where the travel pass makes reference to the family book, the pass also must be accompanied by the DNI/NIE/passport of one of the named holders of the family book (or a photocopy).
In the case of minors who are transgender, the name indicated on the T-16 and the supporting proof of identity document may not coincide. In this case, it should be accompanied by a certificate from the administration responsible for LGBT matters, which proves that their health card corresponds to the supporting proof of identity document (DNI/NIE/passport/family book), the number of which is shown on the T-16.
Prices of the T-16 travel card by zone
Municipalities in Ring 1 of the Integrated Fare System
The municipalities in Ring 1 of the Integrated Fare System are: Badalona, Barcelona, Castelldefels, Cornellà de Llobregat, Esplugues de Llobregat, Gavà, l'Hospitalet de Llobregat, Montcada i Reixac, Montgat, el Prat de Llobregat, Sant Adrià de Besòs, Sant Boi de Llobregat, Sant Feliu de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Gramenet, Tiana and Viladecans.
You live in a municipality in Ring 1
T-mobilitat account
If you do not have any T-mobilitat account, an adult needs to create one (they can do so online at TMB Tickets) and link the minor as a dependant person. The parent or legal guardian must register the minor in person at the T-mobilitat Help and Information Centre.
You can carry out all the T-16-related procedures through the T-mobilitat account.
Request
If it is the first time you request the T-16, you can do it:
- online: on the website T-16.cat.
- in person: at the T-mobilitat Service and information centre. You should book an appointment and bring all the original documentation.
Processing status
If you carry out the procedure in person, you can take the card there and then. If you request it online, it will be sent to your home address within 10 working days. You can check the status of the request in "pending requests" at TMB Tickets.
Renewal
T-mobilitat will not require regular renewals and the same card will be used until 31 December of the year when the holder turns 16.
Loss or theft
In the event that your T-mobilitat card with the T-16 is lost or stolen, the owner of the T-mobilitat account should request the cancellation of the lost or stolen card through TMB Tickets website. Subsequently, you must request a T-16 duplicate through the T-mobilitat or TMB Tickets websites or the T-mobilitat Help and Information Centre. You will have to pay the price of the new support (€4.5).
Until you have the new T-mobilitat with the T-16, you must use any other ticket or travel card for which you are eligible.
Help and contact
- Twitter: @T-mobilitat
- Telegram: @T-mobilitat Atenció
- By phone: 900 928 900
- T-mobilitat contact form
- in person: at the T-mobilitat Service and information centre. You should book an appointment beforehand.
You live in a municipality outside Ring 1
Application
You can request a T-16 using the online application form (CA).
Processing stage
You can ask for the T-16 processing stage using the online inquiry form (CA). If the T-16 has not been delivered to the address given on the application form within 45 days of sending the documentation and the payment confirmation, you can inquire about what stage its processing has reached using the T-16 inquiry form.
Renewal
There is no need to request a renewal of the T-16. The T-16 is issued as being valid for a certain period and is renewed automatically up to 31 December of the year in which the adolescent's 16th birthday falls. You will receive the T-16 with the new expiry date at the address previously provided.
Loss or theft
The loss or theft of the T-16 does not give you the right to a free replacement or issue of a duplicate. You must reapply following all the procedures for requesting a new T-16.
You can inquire about what stage the processing of the T-16 has reached if you have not received it within 45 days of submitting all of the documentation and proof of payment.
During the time when you are without a T-16, it will be necessary to use any other type of valid ticket or travel card that covers your needs.
Customer service
More useful information
Can I have more than one T-16?
The double issuing of a T-16 can only be requested if the sons/daughters of fathers/mothers/legal guardians can prove they are in a situation of shared custody and if the aforementioned parents or legal representatives can demonstrate that they live in a different fare zone. If this is your situation, you can apply to have a second T-16 issued. Double issuing is subject to the payment of the established management costs.
Can I have a T-16 that is valid for more than one fare zone?
No. The T-16 allows for traveling on the public transport network of the integrated fare system exclusively within the fare zone for which the ticket was issued. It is the fare zone corresponding to the child's home address and, in the case of parents or guardians with shared custody who reside in municipalities within a different fare zone, to that other zone.
I am going to live in a municipality that falls under a different fare zone. Do I have to request another T-16?
Yes. In the case of moving to another municipality and fare zone, you can request a new travel pass reflecting the change of fare zone. The reissue is subject to the payment of the established management costs. You can apply to have the T-16 reissued.
What can I do if the ticket validation machines reject the T-16?
If the T-16 malfunctions and is rejected by the ticket validating machine, advise the station agents or bus drivers so that they can exchange it for a provisional one. Before the validity of this provisional card expires, you will receive, at no extra cost, a duplicate of the T-16 at the address you provided. If the provisional pass has expired and you have not yet received the duplicate T-16, you can inquire about the stage its processing has reached.
In the case of the T-16 for T-mobilitat, the new T-mobilitat card with T-16 will be free, provided the card stops operating for reasons beyond the control of the user and the card is under warranty. If the card is not under warranty (5 years) or the user has damaged it, it will be necessary to pay the price of a replacement card (€4.5).
Can I have the T-16 in different types of support?
In general, no, because you can only have one T-16: either the conventional version or for T-mobilitat.
In the case of parents/legal guardians who prove they have shared custody of the minor and live in municipalities within different fare zones, if one of them is Zone 1 and you have just requested the T-16 for the first time, you can have a T-16 for T-mobilitat (to travel within ring 1) and a conventional T-16 (to get around within the other fare zone).
Can I have a T-mobilitat T-16 card and a general T-mobilitat card?
Yes, you can have both cards. But the T-mobilitat card for the T-16 can only have this ticket loaded on it. You can have another T-mobilitat card, to load another ticket that you might use.
Can I have a conventional T-16 and a general T-mobilitat card?
Yes, if you travel between municipalities where the metropolitan fare of the Integrated Fare System is applied, you can have a conventional T-16 and the T-mobilitat card, where you can load another ticket that you may use.
Where can I get more information about the T-16?
You can consult the rules governing the T-16.
