Penalty fare payment
Pay via QR code on the inspection slip.
How can I pay the penalty fare?
The deadline for payment of penalty fares is 30 days from the date it is imposed.
You can get 50% off the penalty amount:
- If you are under 18.
- If you are over 18 and you pay the penalty fare on the spot or within the next two working days.
If you pay the penalty within the stipulated period, the fraud proceedings will be closed and the Authorities will not undertake further proceedings. Remember to keep your proof of payment.
How can I pay the penalty fare?
You can pay penalty fares:
- Immediately they are imposed, by paying the inspector.
- Via ServiCaixa, using the barcode section on screens. You will need the fine slip or the reminder showing the barcode and fine reference. Use the payment details for €50 or €100, according to whether or not you meet the rebate criteria indicated above.
- At Punt TMB customer service centres, in cash or by credit card. If you do not have the inspection slip, you must provide all the relevant details of the inspection: the date, bus number, metro station or any other information requested.
Online payment instructions
Scan the QR code on the penalty slip. QR codes are unique and specific to each slip, so it is important that you have the slip you want to pay.
Enter the details requested, especially the payment card, which you must have to hand.
For information on rules for using our public transport, see infringments and statements Terms of use of tickets and Transport rules and regulations.