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"My mobility is reduced. Your civil behaviour shouldn't be".
Here are real testimonials that tell us about the problems encountered on a daily basis when travelling by metro and bus
On public transport, make roper use of facilities: in the lifts on the metro network, always give priority to those who need it. On board vehicles, give priority seats to people with reduced mobility and respect the spaces reserved for wheelchairs.
"You can take the stairs. I need the lift"
"All stations have alternatives for people without reduced mobility or any form of disability: stairs or escalators. However, all too often there are people who prefer to take the lift. The problem comes when they don't give priority of use to those of us who have no choice but to use the lift".
Lorena Blanco wears a prosthetic tibia.
"You want to sit down. I need to sit down. Respect reserved seats"
"Very often, people sit in priority seats without realising it. The problem arises when they are mesmerised by their mobile phone screen or pretend not to notice you, act as if they don't see you, and nobody offers you the seat for which you have absolute priority".
Javier Rojano wears a prosthetic knee.
“If you occupy a wheelchair space, where do I go?”
"Spaces reserved for wheelchairs are clearly indicated. However, many people leave suitcases, shopping trolleys or other things in them. Often, when I arrive with my wheelchair and nobody seems to be responsible for the suitcases or other objects until it's time for them to get off, so I cannot use the space intended to cover my needs".
Andrés Hinarejos has a spinal cord injury.
