Avoid the risk of accidents at metro doors

Do not enter or exit once the door closing sound or light signal has started.

When the metro door closing warning begins, it is a clear signal that we must stop and act with caution. Respecting it is not optional, but essential to ensure the safety of all passengers.

People who try to enter or exit the train at the last second risk getting trapped between the doors and suffering serious injuries. Additionally, they can cause disruptions to train operations, as a delay caused by a blocked door can trigger a chain reaction that affects the entire service.

By paying attention to the warnings, we help maintain the flow of public transport and prevent accidents that could impact dozens of people. Safety starts with each of us.

 

When you hear or see the door-closing warning, stop

  • Do not hold the doors when they are closing.
  • Do not lean on the doors.
  • Mind the gap between the platform and the train.
  • Let passengers exit before boarding the train.