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How to obtain points
How to obtain points
Earn and accumulate points quickly and easily with the JoTMBé Loyalty Program!
Points system
Be an active user and accumulate points to be able to go up a level. The higher your level, the better the benefits and advantages you will enjoy as well as qualifying to go for more exclusive prizes.
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Level 1
From 100 points
Are you already registered? You are a Level 1 user with access to rewards!
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Level 2
From 200 points
Continue discovering the benefits we provide through our services.
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Level 3
From 500 points
You are about to reach the highest level. Let's go for it!
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Level 3
From 1.000 points
Congratulations, you have reached Level 4! You now have access to exclusive prizes.
Accumulate points by performing the following actions:
Register as a JoTMBé user
From 100 points
Interaction | Points | Upgrade | Validity |
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Creating a JoTMBé user account | 100 points | Immediately | Maintaining an active JoTMBé user account |
Completing 100% of your personal profile details | 100 points | Immediately | Maintaining an active JoTMBé user account |
Creating a JoTMBé user account | |
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Points | 100 points |
Upgrade | Immediately |
Validity | Maintaining an active JoTMBé user account |
Completing 100% of your personal profile details | |
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Points | 100 points |
Upgrade | Immediately |
Validity | Maintaining an active JoTMBé user account |
Installing the TMB application
From 100 points
Interaction | Points | Upgrade | Validity | |
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Starting a session on the TMB App through your JoTMBé account* | 100 points | Immediately | Maintaining an active JoTMBé user account | |
Frequent use of the TMB App: between 5 and 10 times a month** | 20 points | Monthly (1st day of every month) | 6 months | |
Intensive use of the TMB App: more than 10 times a month** | 40 points | Monthly (1st day of every month) | 6 months | |
(*) If this is your first time, you will need to start the session with the latest version of the TMB App. (**) Actions: consulting the Barcelona journey planner, iBus queries, queries about bus routes and metro lines; maximum of two queries per day. |
Starting a session on the TMB App through your JoTMBé account* | |
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Points | 100 points |
Upgrade | Immediately |
Validity | Maintaining an active JoTMBé user account |
Frequent use of the TMB App: between 5 and 10 times a month** | |
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Points | 20 points |
Upgrade | Monthly (1st day of every month) |
Validity | 6 months |
Intensive use of the TMB App: more than 10 times a month** | |
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Points | 40 points |
Upgrade | Monthly (1st day of every month) |
Validity | 6 months |
(*) If this is your first time, you will need to start the session with the latest version of the TMB App. (**) Actions: consulting the Barcelona journey planner, iBus queries, queries about bus routes and metro lines; maximum of two queries per day.
Buying tickets from the website or from TMB App
From 100 points
Interaction | Points | Upgrade | Validity | |
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Make your first online ticket purchase | 100 points | Immediately | Maintaining an active JoTMBé user account | |
Buying online tickets (maximum €500 per month)* | 2 points per € spent | Monthly (1st day of every month) | 6 months | |
(*) The decimal points of the total figure for monthly ticket purchases are rounded to the nearest whole number. |
Make your first online ticket purchase | |
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Points | 100 points |
Upgrade | Immediately |
Validity | Maintaining an active JoTMBé user account |
Buying online tickets (maximum €500 per month)* | |
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Points | 2 points per € spent |
Upgrade | Monthly (1st day of every month) |
Validity | 6 months |
(*) The decimal points of the total figure for monthly ticket purchases are rounded to the nearest whole number.
Taking part in TMB surveys
From 50 points
Interaction | Points | Upgrade | Validity |
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Taking part in surveys as a JoTMBé user | 50 points per survey | Monthly (1st day of every month) | 6 months |
Taking part in surveys as a JoTMBé user | |
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Points | 50 points per survey |
Upgrade | Monthly (1st day of every month) |
Validity | 6 months |
Setting favourites, places, journeys and service alerts in the personal area of JoTMBé
From 2 points
Interaction | Points | Upgrade | Validity |
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Adding bus routes to your favourites (no more than 5 routes can score) | 2 points per route | Immediately | Keeping saved bus routes as favourites |
Adding bus stops to your favourites (no more than 5 stops can score) | 2 points per stop | Immediately | Keeping saved bus stops as favourites |
Adding metro lines to your favourites (no more than 5 lines can score) | 2 points per line | Immediately | Keeping saved metro lines as favourites |
Adding metro stations to your favourites (no more than 5 stations can score) | 2 points per station | Immediately | Keeping saved metro stations as favourites |
Activating service alerts for your favourite bus routes (no more than 5 alerts can score) | 2 points per alert | Immediately | Keeping favourite bus route service alerts activated |
Activating service alerts for your favourite bus stops (no more than 5 alerts can score) | 2 points per alert | Immediately | Keeping favourite bus stop service alerts activated |
Activating service alerts for your favourite metro lines (no more than 5 alerts can score) | 2 points per alert | Immediately | Keeping favourite metro line service alerts activated |
Activating service alerts for your favourite metro stations (no more than 5 stations can score) | 2 points per alert | Immediately | Keeping favourite metro stations service alerts activated |
Saving the most frequented places to your places and journeys (no more than 5 places can score) | 2 points per place | Immediately | Keeping the places saved under your places and journeys |
Saving your regular journeys to your places and journeys (no more than 5 journeys can score) | 2 points per place | Immediately | Keeping your journeys saved under your places and journeys |
Adding bus routes to your favourites (no more than 5 routes can score) | |
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Points | 2 points per route |
Upgrade | Immediately |
Validity | Keeping saved bus routes as favourites |
Adding bus stops to your favourites (no more than 5 stops can score) | |
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Points | 2 points per stop |
Upgrade | Immediately |
Validity | Keeping saved bus stops as favourites |
Adding metro lines to your favourites (no more than 5 lines can score) | |
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Points | 2 points per line |
Upgrade | Immediately |
Validity | Keeping saved metro lines as favourites |
Adding metro stations to your favourites (no more than 5 stations can score) | |
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Points | 2 points per station |
Upgrade | Immediately |
Validity | Keeping saved metro stations as favourites |
Activating service alerts for your favourite bus routes (no more than 5 alerts can score) | |
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Points | 2 points per alert |
Upgrade | Immediately |
Validity | Keeping favourite bus route service alerts activated |
Activating service alerts for your favourite bus stops (no more than 5 alerts can score) | |
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Points | 2 points per alert |
Upgrade | Immediately |
Validity | Keeping favourite bus stop service alerts activated |
Activating service alerts for your favourite metro lines (no more than 5 alerts can score) | |
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Points | 2 points per alert |
Upgrade | Immediately |
Validity | Keeping favourite metro line service alerts activated |
Activating service alerts for your favourite metro stations (no more than 5 stations can score) | |
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Points | 2 points per alert |
Upgrade | Immediately |
Validity | Keeping favourite metro stations service alerts activated |
Saving the most frequented places to your places and journeys (no more than 5 places can score) | |
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Points | 2 points per place |
Upgrade | Immediately |
Validity | Keeping the places saved under your places and journeys |
Saving your regular journeys to your places and journeys (no more than 5 journeys can score) | |
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Points | 2 points per place |
Upgrade | Immediately |
Validity | Keeping your journeys saved under your places and journeys |