Public transport measures against Covid-19
We at TMB are implementing measures for the prevention of contagion within our network.
Avoid peak times. Wearing a mask is compulsory on public transport. Wash your hands frequently with soap or hydroalcohoic gel. You can plann your journey by consulting the estimated level of occupancy. Spread out along the metro cars and buses as much as possible. Use disposable paper tissues. If you sneeze, cover yourself with your inside elbow. If you feel unwell or belong to a risk group, do not use public transport.
* As of 14 September, access to buses through the front door has been restored. Drivers can also exchange damaged cards and apply disinfection products after each exchange.
Check all the safety regulations for travelling by public transport
Operating hours of metro and bus services
Purchase and validate a single bus ticket with the TMB App
Drivers are protected by screens and selling tickets and exchanging money is no longer possible, as well as customer service
You can buy single bus tickets and validate them from the application itself. They are digital tickets stored on your mobile phone and you can validate them directly from the TMB App by scanning the QR code that you will find on the bus.
If you want to see the single bus ticket that you have validated or you have to show it to the employees when requested, you can find it by accessing the option My tickets.
The Barcelona Bus Turístic is temporarily not operating. Soon we will be running the official hop-on hop-off tour service to enjoy the city's most emblematic places and buildings.
The regular routes of the Catalunya Tourist Bus are temporarily not operating. Meanwhile, it offers the possibility to travel in private tours (reduced and personalized). Find out more.
Cleaning and disinfection of our transportsCleaning and disinfection of our transports
At TMB, we have increased the hygiene and disinfection measures of vehicles and premises in order to guarantee the safety of our users.
Sale of masks in the metro network
You will find masks and hydroalcoholic gel at official prices in the vending machines at the following stations:Catalunya (L1 i L3), Clot (L1), Marina (L1), Espanya (connection lobby), La Sagrera (L1, L5 and connection lobby), Sagrada Família (L2), Verdaguer (L5), Diagonal (L5), Lesseps (L3) and Vallcarca (L3).
Hand sanitiser dispensers
Travellers have at their disposal hand sanitiser dispensers in all stations on conventional metro lines (L1 to L5), which carry 90% of passengers. The 184 dispensers, in lobbies and transfer corridors, help ensure hand hygiene while travelling. It is planned to install more dispensers on the automated lines and interchanges.
We will answer your questions, provide information and offer basic advice
You can go to a Punt TMB for face-to-face assistance. For most of the services you need a prior arranged appointment.
We ask you to refrain from interacting with bus drivers and metro personnel.
We are available online and on the phone via the following channels:
- By phone, call 900 701 149, from Monday to Sunday, 8.00 to 21.00.
- On Twitter, @TMBInfo support profile
- On Facebook Messenger
For formalities and arrangements, use our virtual office.
Remember we keep you informed constaintly through our profiles on social network.