Public transport measures against Covid-19
We at TMB are implementing measures for the prevention of contagion within our network.
Avoid peak times. Wearing a mask is compulsory on public transport. Wash your hands frequently with soap or hydroalcohoic gel. You can plann your journey by consulting the estimated level of occupancy. Spread out along the metro cars and buses as much as possible. Use disposable paper tissues. If you sneeze, cover yourself with your inside elbow. If you feel unwell or belong to a risk group, do not use public transport.
Check all the safety regulations for travelling by public transport
Operating hours of metro and bus services
The metro and the bus run normally.
For more information see the Schedules page.
Purchase and validate a single bus ticket with the TMB App
Drivers are protected by screens and selling tickets and exchanging money is no longer possible, as well as customer service
You can buy single bus tickets and validate them from the application itself. They are digital tickets stored on your mobile phone and you can validate them directly from the TMB App by scanning the QR code that you will find on the bus.
If you want to see the single bus ticket that you have validated or you have to show it to the employees when requested, you can find it by accessing the option My tickets.
You can also buy and validate the ticket on board the bus directly with your bank card.
Find out about the tickets you can use on TMB buses and where and how to buy them.
Cleaning and disinfection of our transportsCleaning and disinfection of our transports
At TMB, we have increased the hygiene and disinfection measures of vehicles and premises in order to guarantee the safety of our users.
Sale of masks and hydroalcoholic gel
You will find hydroalcoholic gel dispensers in the ticket halls and links to the metro network. You can also buy masks and hydroalcoholic gel at official prices from automatic vending machines.
We will answer your questions, provide information and offer basic advice
You can go to a Punt TMB for face-to-face assistance. For most of the services you need a prior arranged appointment.
We ask you to refrain from interacting with bus drivers and metro personnel.
We are available online and on the phone via the following channels:
- By phone, call 900 701 149, from Monday to Sunday, 8.00 to 21.00.
- On Twitter, @TMBInfo support profile
- On Facebook Messenger
For formalities and arrangements, use our virtual office.
Remember we keep you informed constaintly through our profiles on social network.