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ElMeuBus

The public transport service on demand

Download the elMeuBus app

  • Discover the new on-demand bus service

    What is El meu Bus?

    We offer you a new, more sustainable and intelligent form of local transport that works on demand and adapts to your needs.

    Stops are fixed and passing times and routes are generated based on requests of other users with similar needs. You must indicate the time you want to travel, the stop where you will go up, the stop where you will get off and how many people you will travel there.

    The bus does not have a fixed route, but will be as short as possible to connect the requested stops.

What are the benefits?

  • It makes planning easier

    The bus takes you to the stop of your choice, when best suits you.

  • Travel more confortably

    The service guarantees your spot on the bus and reduces wait times at the stop.

  • More accessible and sustainable service

    Routes are easier and simpler, making them more energy efficient.

  • Smart service

    You design your bus journey, and all you need is your mobile phone or a landline phone to make the call.

Service map

Select the on-demand bus area you wish to access. You can also do this from the map.

How the elMeuBus app works

Watch the playlist where we explain how to install the elMeuBus app and how to make or cancel a reservation. (CA)

Watch how to install the elMeuBus app (00:46)
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How can I book?

  • Using the elMeuBus app

    Download the app and book your journeys easily and conveniently.

    Download ElMeuBus app

  • By phone

    If you do not have a mobile or if your mobile does not have internet, you can call us at 900 927 575.

How do I book?

Remember that to make the reservation you have to register through the app or make it by phone.

  • 1

    Collection point

    Indicate the address or GPS location at which you want to start your journey. 

  • 2

    Provide details

    Indicate the address or GPS location at which you want to start your journey. 

  • 3

    Drop-off point

    Indicate the address or GPS location at which you want to be dropped off. 

  • 4

    Preferred date and time

    Indicate the time and date you want to travel. 

  • 5

    Suggested service

    We will provide you with the journey that best suits your needs.

Book with the elMeuBus app!

The elMeuBus app it's free and it calculates the routes to get to your destination in a convenient, fast and safe way. It also allows you to have favorite places, repeat reservations, and receive notifications in case of incident.

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Userful information

Operating hours

Check the operating hours of each on-demand bus on the detail page for that area.

Service price

The on-demand bus service has no additional cost. You can get there using the same tickets and passes you normally use for travelling by bus.

FAQs

How far in advance do I have to register my request?

Through the elMeuBus app or free phone number, you can schedule a booking at least 45 minutes in advance or request it to 'ride now’. ‘Riding now’ means that the bus will pass by your departure stop as soon as possible, bearing in mind any reservations already scheduled and the location of the bus.

In any event, it must always be possible to complete the requested routes within the bus service hours.

Can I make any journey within the area?

The on-demand bus service lets you travel between two stops in the area wherever that route is unavailable on a conventional bus route. Otherwise you will not be able to book an on-demand bus.

You can check out transport alternatives from TMB's Journey Planner.

How can I modify or cancel a booking?

You can use the elMeuBus app and the contact phone number to cancel or modify your booking details, such as the number of passengers or if you are travelling with a pushchair. If you need to change the origin, destination, date or time, you should cancel the booking and make a new one.

Terms and conditions

Consult the El meu Bus terms and conditions
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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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Terms of Service

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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