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ElMeuBus

The public transport service on demand

Download the elMeuBus app

  • Discover the new on-demand bus service

    What is El meu Bus?

    We offer you a new, more sustainable and intelligent form of local transport that works on demand and adapts to your needs.

    Stops are fixed and passing times and routes are generated based on requests of other users with similar needs. You must indicate the time you want to travel, the stop where you will go up, the stop where you will get off and how many people you will travel there.

    The bus does not have a fixed route, but will be as short as possible to connect the requested stops.

What are the benefits?

  • It makes planning easier

    The bus takes you to the stop of your choice, when best suits you.

  • Travel more confortably

    The service guarantees your spot on the bus and reduces wait times at the stop.

  • More accessible and sustainable service

    Routes are easier and simpler, making them more energy efficient.

  • Smart service

    You design your bus journey, and all you need is your mobile phone or a landline phone to make the call.

Service map

Select the on-demand bus area you wish to access. You can also do this from the map.

How the elMeuBus app works

Watch the playlist where we explain how to install the elMeuBus app and how to make or cancel a reservation. (CA)

Watch how to install the elMeuBus app (42")
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How can I book?

  • Using the elMeuBus app

    Download the app and book your journeys easily and conveniently.

    Download ElMeuBus app

    $alt
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    By phone

    If you do not have a mobile or if your mobile does not have internet, you can call us at 900 927 575.

Book with the elMeuBus app!

The elMeuBus app it's free and it calculates the routes to get to your destination in a convenient, fast and safe way. It also allows you to have favorite places, repeat reservations, and receive notifications in case of incident.

How do I book?

Remember that to make the reservation you have to register through the app or make it by phone.

  • 1

    Collection point

    Indicate the address or GPS location at which you want to start your journey. 

  • 2

    Provide details

    Indicate the address or GPS location at which you want to start your journey. 

  • 3

    Drop-off point

    Indicate the address or GPS location at which you want to be dropped off. 

  • 4

    Preferred date and time

    Indicate the time and date you want to travel. 

  • 5

    Suggested service

    We will provide you with the journey that best suits your needs.

Userful information

Operating hours

Type of day Operating hours
Monday to Friday From 07:00 to 21:00
Saturday From 08:00 to 21:00
Diumenges i festius From 09:00 to 21:00

Requests implying that the bus must be on service after 21:30 pm will not be accepted.

Service price

The on-demand bus service has no additional cost. You can get there using the same tickets and passes you normally use for travelling by bus.

FAQs

How far in advance do I have to register my request?

Make your reservation at least 10 minutes in advance so that we can offer you the trip that best suits your needs; always keep in mind that the times you request are within the times when the bus offers service.

What happens if I don’t have a mobile with internet connection?

Not having an internet connection via your mobile is no problem, as you can book by calling from any phone.

How can I modify or cancel a booking?

You can use the elMeuBus app and the contact phone number to cancel or modify your booking details, such as the number of passengers or if you are travelling with a pushchair. If you need to change the origin, destination, date or time, you should cancel the booking and make a new one.

Go to FAQs

Terms and conditions

Consult the El meu Bus terms and conditions

Telèfon d’atenció

We attend you and resolve your doubts from 07:00 to 20:30 from Monday to Friday, from 08:00 to 20:30 on Saturdays and from 9:00 to 20:30 on Sundays and holidays.

Call us at

900 927 575

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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
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Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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