Accessibility and reduced mobility
We are driving towards universal access to the metro network
Since 1992, the stations on the metro network that have been constructed or renovated, all have guaranteed accessibility. We are continuing with work to make the metro more accessible for everyone by progressively adapting the facilities, implementing a voice navigation system using distributors throughout the entire system, route indicators for blind people in many stations and the increasing use of light-operated devices to close train doors. From 2012 there has been an embossed map available of the metro network and a metro guide in braille at Punt TMB information points and customer service centers.
The entire Barcelona metro network is accessible except for some specific stations (14 out of a total of 161 stations).
Stations due to be adapted:
L1: Plaça de Sants, Espanya, Urquinaona and Clot
L3: Espanya and Vallcarca (work under way)
L4: Maragall, Verdaguer, Urquinaona and Ciutadella-Vila Olímpica
L5: Virrei Amat, Maragall, Verdaguer and Plaça de Sants
Brownse through the information on every line and its stations by using the metro map.
Connections between non-adapted lines/operators:
Catalunya L1/Rodalies (commuter trains) - L3/FGC (the connection between L1 and Rodalies to L3 and FGC is not accessible in either direction).
Passeig de Gràcia L2/L4 - L3/Rodalies (commuter trains)/Renfe (mainline trains). (The connection between L2 and L4 to L3 and Rodalies/Renfe is not accessible in either direction).
Clot L1 - L2 (the connection between L1, non-accessible station, and L2, accessible station, is not accessible in either direction).
100% accessible bus network
The entire bus network has been fully adapted for people with reduced mobility (PRM) since 2007. Buses of the fleet have reserved seats inside and an access ramp to the vehicle.
With the new buses incorporated in 2020, people with reduced mobility have improved accessibility, such as wide doors and a ramp that adjusts to doors opening, in order to facilitate manoeuvrability of users in wheelchairs. The most important improvement is two opposite spaces, reserved for wheelchairs, scooters and strollers. The safety of seated users is also guaranteed, with a folding side retainer bar and adjustable straps.
Our buses have also been made accessible for people with functional disabilities: for people who are blind or with visual impairment, there are sound and visual warning systems outside vehicles, with an info-accessibility device for the blind. The ticket validators inside the vehicles have signalling, which through color contrast, also in braille, can read the identification number of the bus in which they are travelling.
Access the bus map page.
Scooter access for the metro and bus networks
TMB is conducting a pilot test for mobility scooters on the metro and bus networks with the aim of guaranteeing access to all public transport while committed to scooter users' safety and that of other passengers, ensuring good coexistence. This trial will serve to define the criteria for future accessibility regulations.
For more information on the pilot test for scooter access to the network, consult the web page “Network Improvements”.
Other accessible TMB installations
The Barcelona Bus Turístic has the same facilities as the rest of the bus fleet on its lower deck and now has an audio induction loop for deaf people, with an audiophone that enables them to hear the audioguide more clearly.
Since 2007, the Montjuïc Cable Car has been a totally adapted facility. In 2008 it was awarded the universal accessibility certification.
Technology to improve accessibility and autonomy of public transport users with visual impairment
- As a result of the Navilens intelligent tags technology, people with visual impairment can read the signage of the public transport networks, both at bus stops and metro stations, and receive accurate guidance through their mobile devices.
- With TMB App's Guiding bus stop options, visually impaired person wanting to catch a bus, can choose the line and destination using their mobile device. This detects which bus will arrive first at the stop they are waiting at. The app will then tell them whether the bus is close or far away, whether it is moving or has stopped, and whether its doors are open or closed.