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Transparència TMB
Areas of action
Customer perception studies

Customer perception studies

2020 resident customer experiences measure [PDF: 3440 KB]
2019 resident customer experiences measure [PDF: 7693 KB]

Ferrocarril Metropolità de Barcelona, SA

Metro 2022 customer perception study [PDF: 647 KB]
Metro 2021 customer perception study [PDF: 220 KB]
Metro 2020 customer perception study [PDF: 621 KB]
Metro 2018 customer perception study [PDF: 389 KB]
Metro 2017 customer perception study [PDF: 460 KB]
Metro 2016 customer perception study [PDF: 564 KB]

Transport de Barcelona, SA

Bus 2022 customer perception study [PDF: 475 KB]
Bus 2021 customer perception study [PDF: 163 KB]
Bus 2020 customer perception study [PDF: 464 KB]
Bus 2018 customer perception study [PDF: 161 KB]
Bus 2017 customer perception study [PDF: 500 KB]
Bus 2016 customer perception study [PDF: 365 KB]

TMB (Transports Metropolitans de Barcelona)

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