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Bus and metro staff

You're never alone on the bus and metro. Contact a member of the bus and metro staff for any help or information you require.

Metro staff

Staff at metro stations can give you all the help and information you need regarding your journey or in case of an incident. You can talk to them in person or via the intercoms.

There are intercoms on all ticket vending machines, on board trains, on platforms, in lifts, at entrances and emergency exits, in some transfer halls and at doors for wheelchair users.

In an emergency or if you witness an illicit act, you can also contact a security guard.

Bus staff

The driver can provide information on the route, sell you a ticket for a single journey, provided that he does not have to change a note larger than €10, or change a travel card that, despite being in good condition, cannot be properly validated. He can also attend to you should there be an incident on board.

In addition, bi-articulated buses have single ticket machines and an intercom should you need to contact the driver.

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Sign up now and enjoy all the advantages of JoTMBé

  • A personalised web experience

  • Set up alerts for your favourite lines, stops and stations

  • Speed up your searches via your locations and journeys

  • Win prizes and rewards with the Loyalty Program

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You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

Has eliminat aquest lloc dels teus llocs

Recorda que pots gestionar els teus llocs i trajectes des de la secció Llocs i trajectes

Has eliminat aquest trajecte dels teus trajectes

Recorda que pots gestionar els teus llocs i trajectes des de la secció Llocs i trajectes

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Estàs segur que vols eliminar aquesta adreça dels teus llocs?

Recorda que perdràs la possibilitat de dur a terme cerques d'una manera més àgil amb aquest lloc

Estàs segur que vols eliminar aquest trajecte dels teus trajectes?

Recorda que perdràs la possibilitat de dur a terme cerques d'una manera més àgil amb aquest trajecte

You have added the '{0}' station to your favourites

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

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You have added the '{0}' stop to your favourites

Change stop name to identify it more easily:

Restore

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

Save locations to speed up your searches

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Location

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Save routes to speed up your searches

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Save your locations and routes to speed up your searches

Location

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Location

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Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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