Skip to content

You are in:

Bus and metro staff

You're never alone on the bus and metro. Contact a member of the bus and metro staff for any help or information you require.

Metro staff

Staff at metro stations can give you all the help and information you need regarding your journey, in case of an incident or if you have any kind of problem. You can talk to them in person or via the intercoms.

There are intercoms on all ticket vending machines, on board trains, on platforms, in lifts, at entrances and emergency exits, in some transfer halls and at doors for wheelchair users.

In an emergency or if you witness an illicit act, you can also contact a security guard.

Bus staff

The driver can provide information on the route, sell you a ticket for a single journey, provided that he does not have to change a note larger than €10, or change a travel card that, despite being in good condition, cannot be properly validated. He can also attend to you should there be an incident on board.

In addition, bi-articulated buses have single ticket machines and an intercom should you need to contact the driver.

Go back up

Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive incident report alerts for this line

You have added the '{0}' line to your favourites

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

You have added the '{0}' stop to your favourites

Rename the stop to make it easier to identify

Restore

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile::

Activate alert
You do not have any alerts activated

Sign up

Sign up now and enjoy all the advantages of JoTMBé

  • A personalised web experience

  • Set up alerts for your favourite lines, stops and stations

  • Speed up your searches via your locations and journeys

  • Win prizes and rewards with the Loyalty Program

Sign up with Google
Or
Enter your details
Or enter your details

Very weak password

Weak password
Basic password
Safe password
Very safe password
Minimum requirements for your password: It must contain a minimum of 8 characters and comply with at least three of the following requirements: A capital letter - A lower case letter - A number - A symbol.

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, SA, Ferrocarril Metropolità de Barcelona, SA, and Projectes i Serveis de Mobilitat, SA, Transports Metropolitans de Barcelona, SL (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in order to achieve the aforementioned objective, your personal data may be assigned to third party entities. International transfers of data may also take place.
  5. Rights in respect of the data provided : you have the right to access, rectify and erase your personal data, as well as to exercise other rights. Remember that you can edit your data in the “My Profile” section.

Nearly done! Confirm your email address

Confirma la teva adreça electrònica

We sent an e-mail to so you can activate your account.

Did you not get it?
Send the email again

Terms of Service

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, SA, Ferrocarril Metropolità de Barcelona, SA, and Projectes i Serveis de Mobilitat, SA, Transports Metropolitans de Barcelona, SL (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in order to achieve the aforementioned objective, your personal data may be assigned to third party entities. International transfers of data may also take place.
  5. Rights in respect of the data provided : you have the right to access, rectify and erase your personal data, as well as to exercise other rights. Remember that you can edit your data in the “My Profile” section.

Already have an account? Log in

You have still not chosen a password. We have sent an email to emaildeusuari@gmail.com whereby you can set one.

You have {0} an alert

Remember that you can manage your alerts from the My favourites
If you have activated the notifications service on your mobile please remember that to receive them in your device, you should update the TMB App to the latest version.

You have removed {0} '{1}' from your favourites

Remember that you can manage your alerts from the label.jotmbe.modal.confirm-b.link=My Favourites section My favourites

You have removed your account

You have changed your profile

You have changed your login details

Remember that the next time you access JoTMBé you should use your new details

We have sent an email to reset your password to the email address {0}.

You have changed your password

You are registered as a new JoTMBé user

You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

You have deleted this address from your locations

Remember that you can manage your sites and journeys from the section Locations and routes

You have deleted this journey from your journeys

Remember that you can manage your sites and journeys from the section Locations and routes

Reset Password

Forgotten your password?
Enter the email address associated with your account and we will send you a link to reset your password

Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive incident report alerts for this line

Are you sure you want to delete your account?

Remember that all your account information will be lost and you will no longer receive information updates or benefit from fast, easy searches.

Are you sure you want to remove this address from your locations?

Remember that this will slow down your searches for this location

Are you sure you want to remove this route from your routes?

Remember that this will slow down your searches for this route

Are you sure you want to delete this address from your locations?

Remember that you will lose the chance to carry out quicker searches regarding this place

Are you sure you want to delete this journey from your journey?

Remember that you will lose the chance to carry out quicker searches regarding this journey

You have added the '{0}' stop to your favourites

Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

Activate alert
You do not have any alerts activated

Save locations to speed up your searches

Enter a personalised name such as 'home' or 'work'

Save locations to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

You have added the '{0}' stop to your favourites

Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

Activate alert
You do not have any alerts activated

Save locations to speed up your searches

Enter a personalised name such as 'home' or 'work'

Save locations to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Save routes to speed up your searches

Enter a personalised name such as 'home' or 'work'

Save your locations and routes to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Location

Error

Enter a personalised name such as 'home' or 'work'

Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

Enter a personalised name such as 'home' or 'work'

Could not change the settings in notifications.

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.

There's been an error

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.