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How to travel on public transport

Hygien measures to travel safety on the metro and bus

General measures on public transport

  • The use of the mask is mandatory in the public transport. On the subway and on the bus, always wear the mask correctly. You always have to wear it covering your nose and mouth and never take it off (neither to talk nor eat nor drink).
  • As a precautionary measure, avoid talking on public transport. 
  • Avoid peak times.
  • Wash your hands frequently with soap or hydroalcoholic gel.
  • Leave space between other passengers when validating a ticket.
  • Spread out along the metro cars and buses as much as possible.  
  • Use disposable paper tissues and when you sneeze, cover with your inside elbow.
  • Avoid using public transport if you feel unwell or are in a risk group. Do not travel, under any circumstances, if you have been diagnosed with coronavirus or if you have any symptoms of the disease. 

In the Covid-19 section you will find all the information about the new normality on public transport.

Measures on the metro

  • Make an orderly queue at the entrance and exit of stations.
  • When walking through the station corridors, please walk on the right-hand side.
  •  Do not fill up the lifts.
  • Spread out along the platform. At the metro connections, follow the signs on the floor.. 

Measures on the bus

  • As of 14 September, access to buses through the front door has been restored. Drivers can also exchange damaged cards and apply disinfection products after each exchange.
  • Remember that bus drivers do not sell tickets and they are recommended to have minimum interaction with users. 

  • Average levels of occupancy on the metro and on buses

Average occupancy levels on the metro and bus

Before using public transport, check the information on the estimated average occupancy for your usual bus and metro lines.

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