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Alert service

The alert service is activated to know the disruptions expected on the metro and bus, plus metro incidents in real time.

The alert system informs you of any disruptions expected on bus routes and stops and the metro service in real time.

To receive this information service, you should register in JoTMBé. Registration is free and enables you to benefit from other services and advantages, such as the Points Programme.

Alerts can be received by mail and on your mobile.

To receive notifications on your mobile

  • Install version 8.0 or a superior version of TMB App and log in with your JoTMBé user code.
  • Activate notifications by mobile of is the Notifications Management option of settings.
  • Configure the alerts of each favourite. By defect, the lines, stations and stops you have stored in your favourites do not have any alert activated. To activate them, use the Edit the favourite option of each line, station or stop.
  • Personalize metro alerts to receive them only on the dates and time slots that interest you.
  • Activate alerts of lines, stations and stops which you add to your favourites for the first time, with the Edit the favourite option.

You can deactivate receiving alerts whenever you want, simply by deselecting the option "Configuration of alerts". The personalization of each favourite is stored for when you want to return receiving notifications.

Learn about TMB App.

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Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive disruption report alerts for this line

You have added the '{0}' line to your favourites

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile:

Activate alert
You do not have any alerts activated

Are you sure you want to disable notifications for your favourites?

This action will temporarily mute all the notifications that you have configured, until you decide to activate them again.

You have added the '{0}' stop to your favourites

Rename the stop to make it easier to identify

Restore

You can activate an alert in order to receive updates on any disruptions planned for this line via email or on your mobile::

Activate alert
You do not have any alerts activated

Sign up

Sign up now and enjoy all the advantages of JoTMBé

  • A personalised web experience

  • Set up alerts for your favourite lines, stops and stations

  • Speed up your searches via your places and journeys

  • Win prizes and rewards with the Loyalty Program

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Minimum requirements for your password:
- It must contain a minimum of 8 characters
- It must not match the user name
- It must not be vulnerable

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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Terms of Service

Basic information about data protection:

  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
  2. Purpose of data processing : we process your personal data to give you access to the services and features offered by JoTMBé and to carry out commercial prospecting.
  3. Legitimisation of data processing : implementation of the contract and your consent.
  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

Already have an account? Log in

You have still not chosen a password. We have sent an email to emaildeusuari@gmail.com whereby you can set one.

You have {0} an alert

Remember that you can manage your alerts from the My favourites
If you have activated the notifications service on your mobile please remember that to receive them in your device, you should update the TMB App to the latest version.

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If you also want to receive notifications on changes in the line, you should add it to your favourites
Remember that you can manage your alerts from the your favourites

You have removed {0} '{1}' from your favourites

Remember that you can manage your alerts from the label.jotmbe.modal.confirm-b.link=My Favourites section My favourites

You have removed your account

You have changed your profile

You have changed your login details

Remember that the next time you access JoTMBé you should use your new details

We have sent an email to reset your password to the email address {0}.

You have changed your password

You are registered as a new JoTMBé user

You can save places and routes and add lines, stops and stations as favourites. This will speed up your searches and you will receive only the information that interests you.

You have deleted this address from your places

Remember that you can manage your sites and journeys from the section Places and journeys

You have deleted this journey from your journeys

Remember that you can manage your sites and journeys from the section Places and journeys

Reset Password

Forgotten your password?
Enter the email address associated with your account and we will send you a link to reset your password

Are you sure you want to remove '{0}' from your favourites?

Remember that you will no longer receive disruption report alerts for this line

Are you sure you want to delete your account?

Remember that all your account information will be lost and you will no longer receive information updates or benefit from fast, easy searches.

Are you sure you want to remove this address from your places?

Remember that this will slow down your searches for this place

Are you sure you want to remove this route from your journeys?

Remember that this will slow down your searches for this journey

Are you sure you want to delete this address from your places?

Remember that you will lose the chance to carry out quicker searches regarding this place

Are you sure you want to delete this journey from your journey?

Remember that you will lose the chance to carry out quicker searches regarding this journey

Are you sure you want to remove '{0}' from your favourites?

You have added the ’{0}’ stop to your favourites

Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

Activate alert
You do not have any alerts activated

Personal data protection policy

List of personal data processing activities

Save places to speed up your searches

Enter a personalised name such as 'home' or 'work'

Personal data protection policy

List of personal data processing activities

Save places to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Personal data protection policy

List of personal data processing activities

You have added the ’{0}’ stop to your favourites

Remember that if you also want to receive notifications on changes in the line, you should add it to your favourites.

Activate alert
You do not have any alerts activated

Personal data protection policy

List of personal data processing activities

Save places to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Personal data protection policy

List of personal data processing activities

Save routes to speed up your searches

Enter a personalised name such as 'home' or 'work'

Personal data protection policy

List of personal data processing activities

Save your places and routes to speed up your searches

Location

Error

Enter a personalised name such as 'home' or 'work'

Location

Error

Enter a personalised name such as 'home' or 'work'

Route

From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

Enter a personalised name such as 'home' or 'work'

Personal data protection policy

List of personal data processing activities

You have added the ’{0}’ stop to your favourites

Personal data protection policy

List of personal data processing activities

Could not change the settings in notifications.

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.

There's been an error

Due to a communication problem with the TMB server, the changes to the notification settings could not be saved. Try again later, sorry for the inconvenience.