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Social media accounts

We talk to you about public transport via our profiles on social media.

Which social networks can you find us on?

As an organisation we want to be closer to our customers and open to talk with you about public transport. To facilitate contact, we have accounts on the social networks.

These are our profiles:

These accounts are not managed 24 hours a day. If you need immediate help or you there's an emergency or risk that you need to notify on the bus, as the bus driver. If you're on the metro and need help or attention, contact the member of staff on duty or use the Info interphone. If there's an emergency in the metro, use the SOS interphone.

Information and customer service

@TMBinfo profile on Twitter

We know how important it is for you to find out the state of service from #metrobcn and #busbcn. Via this account you can find information and customer services from 7 am to 8.00 pm, from Monday to Friday, except holidays.

It provides information on:

  • Disruptions on the metro (stoppages longer than 5 min. and partial services).
  • Scheduled alterations on #metrobcn and #busbcn due to an event (concerts, football matches, popular festivals, races, etc.) and work on infrastructure.
  • New features of the public transport service we operate.
  • Recommendations on the proper use of public transport.

We also answer queries and doubts, listen to comments, take note of suggestions and foster opportunities to improve the public transport service we provide.

Current affairs and participation

@TMB_Barcelona profile on Twitter and TMB Facebook page

We have corporate areas on the social networks to have contact with you, to keep you up to date and tell you things that will help you enjoy using public transport more.

These areas offer:

  • Content of interest on public transport: latest information, news, specialised articles, new developments, fun facts and trends, extended on our webpage TMB Notícies (CA)
  • Corporate information: current projects, social cultural and educational campaigns we have underway, and who we are working with.
  • Information on activities and promotions on JoTMBé.
  • History: images of public transport in the city in days gone by and information on how it has evolved.
  • News and services from the corporate website.
  • Chat community about public transport in your city.

The Barcelona Bus Turístic Facebook and Instagram pages: we show you Barcelona

On the Barcelona Bus Turístic Facebook and Instagram and on the Hola Barcelona Facebook and Instagram pages we show you a different Barcelona from the guide books. Together we visit the city's monuments and sights and uncover its hidden secrets. We also look at traditions and the way of life here. The photos of both first-time visitors and those who come back time and again are the one of the sources of inspiration on our profiles.

Instagram TMB

We share our passion for public transport in images on Instagram. We travel the world looking for the most original metro station or bus stop and look at the past, and the present, to remember the history of Barcelona transport and publicise a thousand and one fun facts about public transport in the city. Plus we share the photos you send and echo your travel experience.

TMB on LinkedIn

You will find the company’s job offers on LinkedIn (CA), TMB’s official profile as well as the latest news, business agreements, collaborations, new lines of business, events and articles on the internal corporate culture so that you gain a more in-depth knowledge of the company’s values and mission. Join us to develop your professional career and new projects!

YouTube TMB

On YouTube we share home-grown videos linked to our news on what we're up to.

SlideShare

On SlideShare we share corporate presentations and documents of interest. Some of them have specialised content linked to public transport management and operation.

Spotify

Soundtracks on the metro and bus from the TMB Spotify profile. You will find playlists of different styles of music (pop, rock, reggae, rumba, flamenco, jazz, blues, etc.). There is something for everyone!

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  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
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  4. Recipients of the data : in the case described in Art. 30 of Law 19/2014, in the absence of the information and it being necessary to refer to the body or entity that has the information, your data may be transferred to said body or entity, the applicant having been previously informed, as regulated in the implementing regulation.
  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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