Certification obtained by TMB.
Technical Support Centre (CST)
ISO 9001 for incident management. Management of requests for change and implementation of new environments and services in the areas of TMB information systems and telecommunications networks.
ISO 9001 for training management at TMB.
Punt TMB information and customer service centres
ISO 9001 for TMB customer information and services.
CCS Management Unit
ISO 9001 for management of complaints, claims and suggestions submitted to TMB by members of the public.