Travelling on public transport

If you have doubts concerning appropriate behaviour on public transport, here you can find the rules and regulations that govern the use of public transport.

If you need to, you can contact us:
 
- at any Punt TMB located at:
 
• Universitat L1 (Carrer Pelai entrance)
• Sants Estació (Rodalies de Catalunya lobby)
• Sagrada Família L5 (Carrer Sardenya entrance)
• La Sagrera L1 (Carrer Hondures entrance)
• Diagonal L5 (Carrer Rosselló - Rambla de Catalunya entrance)
 
- Customer services phone line: 902 07 50 27

- By e-mail at: ciacuniversitat@tmb.cat

 
You can also consult current legislation on public passenger transport:

- Law 7/2004, of 16 July, on fiscal and administrative measures,
amended by Law 26/2009, of 23 December,
on fiscal, financial and administrative measures
(art. 52 to 54)
(CA)

- Minimum penalty fare as of 1 February 2012 (CA)

- Law 4/2006, of 31 March, on train travel (CA)
 
See also frequently asked questions.

General rules of use and behaviour
Rules of use and behaviour

In order to guarantee the proper operation, quality and safety of our public transport services, at TMB we have a set of rules that govern both the use of travel cards, and the behaviour of metro and bus passengers.

Download the rules of use and behaviour in PDF format

General regulations of use of the metro
General terms and rules of use of Ferrocarril Metropolità de Barcelona, SA

General terms of use of the metro services.

Download the Regulations for passengers of Ferrocarril Metropolità de Barcelona in PDF format (CA)

General regulations of use of buses
Regulation for passengers of surface public transport of the Entitat Metropolitana del Transport

General terms of use of the bus services.

Download Regulation for passengers of surface public transport in PDF format (CA)

© Grup TMB 2011. All rights reserved

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