Punt TMB information and customer service centres

The metro offers four Punt TMB information and customer service centres, where you will be attended to personally. You can undertake the same transactions as are available online in our Customer services section, and others that require your physical presence, such as, collecting lost property (only at Punt TMB Diagonal), buying travel cards and season tickets and so on. Another quick and easy alternative is to use the digital self-service point in Punt TMB Diagonal, which has all the tools you need (computer, USB, scanner, etc.), where you can make requests and undertake procedures online.

We will also answer your queries on our Helpline and our Twitter customer services profile.

 

Punt TMB Diagonal Line 3 Line 3

Monday to Friday from 8.00 am to 8.00 pm. Diagonal station lobby. Entrance: Carrer Rosselló - Rambla de Catalunya.

Digital self-service point Línia 3 Línia 3

Monday to Friday from 8.00 am to 8.00 pm. Inside Punt TMB Diagonal.

Punt TMB La Sagrera Line 1 Line 1 Line 1 Line 1

Temporarily closed. La Sagrera station lobby. Entrance: Carrer Hondures.

Punt TMB Universitat Line 1 Line 1

Monday to Friday from 8.00 am to 8.00 pm.

July: Monday to Friday from 8.00 am to 3.00 pm.

August, closed.

Universitat station lobby. Entrance: Carrer Pelai.

Punt TMB Sants Estació Line 3 Line 3

Monday to Friday from 8.00 am to 8.00 pm.

Saturday from 9.00 am to 7.00 pm.

Sundays and public holidays from 9.00 am to 2.00 pm.

Public holidays 1 January, 25 and 26 December, closed. Rodalies lobby.