Most visited questions

Can you take animals, parcels or bicycles on the bus?

In "Advice and rules for use" we explain in detail the circumstances and times at which you can take animals, bicycles and parcels on the metro.

How can I contact metro staff?

If you wish to report an incident or make an enquiry regarding the service, you can contact metro staff via the intercoms.

How can I find out when my bus is due?

To find out when a bus is due at a particular stop, use the iBus service. You can use iBus at the bus stop, if it has an information screen, via TMBapp and TMBMaps Web Opens in new window, and on the home page of this site and of the mobile site Opens page in new window .