Punt TMB information and customer service centres
You can ask questions about public transport by the following means:
Phone: 902 07 50 27 (from Monday to Sunday from 8.00 am to 9.00 pm)
E-mail: Punt TMB information and customer service centres
Or in person at any of our five centres:
Punt TMB Diagonal 
Monday to Friday from 8.00 am to 8.00 pm. Diagonal station lobby. Entrance: carrer Rosselló - Rambla de Catalunya.
Punt TMB Sagrada Família 
Monday to Friday from 8.00 am to 8.00 pm. Sagrada Família station lobby. Entrance: carrer Sardenya.
Punt TMB La Sagrera 
Monday to de 8.00 am to 8.00 pm. La Sagrera station lobby. Entrance: carrer Hondures.
Punt TMB Sants Estació
Monday to Friday from 8.00 am to 8.00 pm.
Saturday from 9.00 am to 7.00 pm.
Sundays and public holidays from 9.00 am to 2.00 pm. Rodalies lobby.
Punt TMB Universitat
Monday to Friday from 8.00 am to 8.00 pm. Universitat station lobby. Entrance: carrer Pelai.
How can we help at our information and customer service centres (Punt TMB)?
- By providing information on TMB.
- Finding your property lost on public transport.
- In your purchasing of travel cards.
- Attending to your suggestions, complaints or claims.
- In processing penalty fares imposed in the metro and on TMB buses.
Frequently asked questions
Find answers in the replies to our users' most frequent questions and doubts.
17º
- Barcelona
- TUESDAY
- 22 May 2012
12:51